Effective Date: March 8, 2026
Last Updated: March 8, 2026
This Privacy Policy applies to personal information processed by Nister AI Ltd (Nister AI, we, us, or our) when you use our Services.
1. Scope
This policy covers data collected through the website, onboarding, subscriptions, billing, support, dashboards, and related communications.
2. Information We Collect
a. Identity and contact
- Name, email, phone number, country, and business information where applicable.
b. Account and onboarding
- Account identifiers, plan status, onboarding progress, selected market, broker setup details, risk settings, and support history.
- Managed VPS broker access details you submit for managed setup. Do not submit broker passwords through public contact forms or chat unless support specifically directs you to a secure process.
c. Trading environment and technical integration
- Connection and configuration details, service logs, IP address, browser and device data, and diagnostic metadata.
d. Payment and transaction data
- Plan selection, billing status, subscription history, invoice references, sender wallet, transaction hash, token, network, and limited metadata provided by payment processors.
e. Usage and telemetry
- Page views, session and click activity, feature usage, and diagnostic or performance events.
f. Communications
- Support messages, email exchanges, and submitted forms.
3. How We Collect Information
We collect information directly from you, automatically when you use the platform, and from service providers such as hosting, analytics, and payment partners.
4. How We Use Information
- Provide and operate the Services, manage account access, and complete onboarding.
- Configure and support Managed VPS broker-environment setup when you choose that runtime option.
- Process subscriptions, billing, manual payment reviews, and support requests.
- Improve reliability, security, abuse prevention, and product quality.
- Comply with legal obligations and enforce contractual rights.
5. Legal Bases for Processing
Where required by law, we rely on contract performance, legal obligations, legitimate interests, consent, and legal-claim grounds as applicable.
6. Cookies and Similar Technologies
We may use cookies and similar technologies for functionality, analytics, security, and service improvement.
8. International Transfers
Information may be processed outside your jurisdiction with reasonable safeguards where required.
9. Data Retention
We retain personal information for as long as needed to provide the Services, comply with legal obligations, enforce rights, and resolve disputes.
10. Security
We use reasonable technical and organizational safeguards, but no system is fully secure. You remain responsible for securing your credentials and devices.
11. Your Rights
Depending on applicable law, you may have rights to access, correct, delete, restrict, object, withdraw consent, and request portability.
Rights requests: support@nisterai.com
12. Marketing Communications
You can opt out of promotional emails. Operational, legal, billing, and security notices may still be sent when necessary.
13. Child Privacy
The Services are not intended for anyone under 18.
14. Third-Party Links and Services
Third-party sites and providers are governed by their own privacy terms and policies.
15. Changes to This Privacy Policy
We may update this policy. Changes take effect when posted unless we state a later date.
16. Contact
Nister AI Ltd
Registered Address
Email: support@nisterai.com