FAQ

Questions hostel owners usually ask before bringing in Nister.

Here are plain answers about coverage, resident access, payments, support and what happens after you ask for an assessment.

Can Nister work with the fibre my hostel already has?

Yes, potentially. If your current connection is suitable, Nister may be able to manage the Wi-Fi, access and payments around it.

Can residents pay for their own internet?

Yes. If that model fits your hostel, residents can buy the access they need while you see what the service is earning.

Can Wi-Fi be included with accommodation instead?

Yes. Some hostels want internet to be part of the stay. Nister can help you offer managed Wi-Fi as a hostel amenity.

Can Nister help with setup cost?

For selected hostels, Nister may consider helping with the network setup. It depends on the hostel and is not guaranteed.

What details should I send first?

Send the hostel name, town, location or map pin, number of rooms, approximate residents and what internet problem you want solved.

How do residents get online after installation?

Residents join Nister Wi-Fi, open wifi.nister.org, log in or buy access where needed, and use the internet once access is confirmed.

Who should I contact if something is not working?

Use WhatsApp support and include the hostel name, town, device and what appears on screen.